Privacy Policy

Protecting your privacy is very important to our Company. This policy informs you about the information collection practices of the online store goldendonkeys.com/shop through which exposed products are available online.


The Online Shop is owned and operated by the company under the trade name P.E.S. Ktima Georgiadi LTD based in Old Skarinou Station 7731, Skarinou Larnaka with VAT 10110802N (hereinafter the “Company”). This policy includes the categories of data collected and maintained by the Company, as a data controller, the purpose of collection of such data and the categories of persons to whom such data may be disclosed.

The Company makes its best efforts to protect your personal data, provided that the personal information you provide is accurate and true.

If you have any questions or objections to the collection and processing of your personal data, or even if you want to delete them, you can contact us by sending an e-mail to the address shop@goldendonkeys.com, or via the contact form.

Who we are

Our website address is: https://goldendonkeys.com.cy

What personal data do we collect and why do we collect it

We collect personal data, i.e. data relating to a person, and allow him to be identified, such as name, telephone number, email, and mailing address. Specifically, members/clients of the store may be asked to voluntarily provide information and data relating to them so as to register for certain services, receive updates, order products and enjoy the services offered through the store.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who do we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How is your personal information collected by the Company?

Data collected from the data subjects themselves

Each visit to the Company’s website does not necessarily require you to provide any kind of personal data. In several cases, however, it is necessary for you to provide certain information including personal data in order to complete an order.

Below are some of the most typical examples of how the Company collects your personal data:

  • When registering as a new member of the store
  • During the provision of services chosen by visitors/customers via the store (e.g. purchasing products), including the collection and processing of traffic and location data (e.g. address IP),
  • By signing up for the newsletter of the store.

Data collected with the use of “cookies”

We do not collect cookies.

For what purpose do we collect personal data

The use of data either of personal nature or not that the Company collects from you serves the following purposes:

Transactions

The Company uses your personal information for the performance of the contract of purchase and sale for the products you have purchased.

Advertising / Marketing

The Company may use data of personal nature or not for analysis or marketing communication with you about the gifts, benefits discounts on products, and services. You can ask to receive such messages, anytime through the store

Improvement and adaptation of the website:

The Company will use such information only for the purposes for which it was collected and to provide you with information about events and benefits to its clients. The Company will also use it to adjust the content of the Website to your needs and to improve its composition, changes, and dynamics.

Do we share your data with third parties?

Our Company will not disclose and does not transfer, does not sell your personal information to any third party, with the exemption of reputable companies to which we outsource certain tasks so as to conduct them on our behalf for the purpose of operating the store, processing, payment and shipping of your orders, under the condition that those parties adhere to the appropriate safety measures and confidentiality of such data and acting under the instructions and directions of our Company.

The Company may disclose personal information when required by law, or when necessary to protect or defend the interests of its own and yours. 

How safe is your data? What data breach procedures we have in place

The Company is committed to the protection of your personal data, it maintains its quality and to that end, it makes all reasonable efforts to take all appropriate technical and organizational measures and precautions to keep your personal data secure and protected from unauthorized access, use or alteration, and unlawful destruction.

These measures include the use of encryption Secure Sockets Layer (SSL) when collecting and transferring sensitive data such as logging in to the store website. Payments through PayPal are processed directly through PayPal’s secure website.

How do we protect your data

  • Access to your data is limited to authorized employees for the purpose to provide you with the products ordered,
  • Our Company has enabled physical, electronic and organizational measures that comply with all applicable regulations so as to protect personal data
  • Our Company provides you with a password so as to protect your account data. The password should contain a combination of letters and numbers, be kept in a safe place and should be often replaced with a new password.

The Company takes every possible precaution to keep your personal information safe. However, due to the nature of the Internet, we cannot guarantee the protection of communications or your data stored in browsers from any unauthorized access by third parties.

Access to your personal data

It is your right to have access to your personal information and you can object to their collection and processing, request for their correction or deletion of inaccuracies in such data, as well as to revoke your consent to the collection and processing without retroactive effect. Especially in relation to your consent to receive informational/promotional messages included in the relevant newsletters, the visitor/member/customer may request to stop receiving these messages at any given time.

After your request, you will receive an explanation about the processing of your personal data and confirm that all parties have been informed of your request for information, change, or deletion as appropriate. The Company will endeavor to comply with such requests within a reasonable time.

If you wish to exercise these rights, or for any information/clarification regarding the terms of this Privacy Policy, please contact the Company online at shop@goldendonkeys.com, or via the contact form.

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements